The calls waste time for family docs, too, according to two physicians who spoke with CBC. A affected person’s doctor has to log off on each record of a MedsCheck name — even if the shopper didn’t increase any issues through the call. One former pharmacy assistant at Shoppers Drug Mart in Ottawa stated they were tasked with scheduling cold calls with prospects from 2022 to 2023. They stated their manager introduced the difficulty up every day, asking them to make as many as 20 calls per shift — “ninety six per cent” of which they mentioned they booked in for evaluations. Nhan said he never personally felt MedsCheck stress as a result of his supervisor at Shoppers Drug Mart shielded employees — but a new owner who “explicitly mentioned” new billing targets was part of the rationale he stop last yr.
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